Search found 5 matches

by MichaelClay
Tue Jan 14, 2020 2:30 pm
Forum: Label Design & Printing
Topic: Niceprint - Unable to select from database
Replies: 9
Views: 5048

Re: Niceprint - Unable to select from database

MichaelClay, We recommend scheduling downtime to reinstall the software, also we recommend upgrading to the latest version which is 2019 I have a spare terminal server where Niceprint 2019 (fully upgraded) is installed. That could be an option, only issue with THAT installation is, that when we sel...
by MichaelClay
Thu Jan 09, 2020 3:48 pm
Forum: Label Design & Printing
Topic: Niceprint - Unable to select from database
Replies: 9
Views: 5048

Re: Niceprint - Unable to select from database

Kyleodonnell wrote:
Thu Jan 09, 2020 3:36 pm
MichaelClay,

As you are on the latest build, the only thing we can suggest is to schedule downtime to reinstall the software. If you create a new label with a database connection and open in NiceLabel print, does the same behavior happen?
Yes, it's the same :(
by MichaelClay
Thu Jan 09, 2020 3:04 pm
Forum: Label Design & Printing
Topic: Niceprint - Unable to select from database
Replies: 9
Views: 5048

Re: Niceprint - Unable to select from database

Kyleodonnell wrote:
Thu Jan 09, 2020 3:03 pm
MichaelClay

What is the exact build of Nicelabel you are currently running? You can find out in the software by going to help>about
It's 6.5.1 (build 12539)
by MichaelClay
Thu Jan 09, 2020 3:01 pm
Forum: Label Design & Printing
Topic: Niceprint - Unable to select from database
Replies: 9
Views: 5048

Re: Niceprint - Unable to select from database

Hi Kyle Thank you for your reply Unfortunately we can't just reinstall Niceprint. It's running on a terminal server with alot of users connected :( further investigations reveals that its not all users on the terminal server who has this issue, only some ? Therefore i suspect its in their profile so...
by MichaelClay
Tue Jan 07, 2020 3:44 pm
Forum: Label Design & Printing
Topic: Niceprint - Unable to select from database
Replies: 9
Views: 5048

Niceprint - Unable to select from database

I am having some issues in NicePrint 6x. As you can see on the picture, i can see the preview of the label i want to work with, but i am not able to see the section with the list of ingredients. It appears as the preview and/or printer selection is maximized in Niceprint but am not able to minimize ...