NiceLabelPrint - Path to labels folder issue

Label printing integration (NiceWatch middleware and ActiveX programming interface)

Moderators: Georges, milos, NiceLabel Support Team

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Kemal
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Posts: 1
Joined: Thu Oct 29, 2020 11:47 am

NiceLabelPrint - Path to labels folder issue

Post by Kemal » Thu Oct 29, 2020 12:00 pm

Dear all,

If someone had similar experience...please provide me with possible solution.
At the moment trying to use NiceLabelPrint app. and defining the path to folder where all my labels are results with this message:

• Value cannot be null - Parameter name: xmlElement

This problem started after moving all labels to different drive on network.

Thanks all in advance for answering.

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Mytch
NiceLabel Support
NiceLabel Support
Posts: 212
Joined: Fri Jul 13, 2018 10:26 pm
Location: Milwaukee, Wisconsin
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Re: NiceLabelPrint - Path to labels folder issue

Post by Mytch » Thu Oct 29, 2020 2:07 pm

Kemal,

You can try this:
- Close NiceLabel applications
- Backup then delete C:\Users\[YourUser]\AppData\Local\NiceLabel\NiceLabel 2019\product.config
--- This will reset your application preferences, like saved locations, etc.
- Restart Windows Service "NiceLabel Proxy Service 2019"
- Try your process again

If this fails, please submit a case to Support:
https://www.nicelabel.com/support

Mytch

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