Nice Watch Server5 service

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Moderators: Georges, milos, NiceLabel Support Team

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Govind Surat
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Posts: 1
Joined: Sat Feb 03, 2018 8:54 am

Nice Watch Server5 service

Post by Govind Surat » Wed Feb 07, 2018 1:13 pm

Hi,
Whenever the Nice Label users are facing problem in printing the labels, the only solution is to restart all the below four Nice Label relevant services
1. Diagnostic policy service
2. Label service
3. Print spooler service
4. Nice watch server5 service

All the above services are restarting successfully, but while restarting the "Nice watch server5" service, it is going into hung state, i.e., the status of that service is showing as "Stopping", and it is not responding anymore.
Now the only solution for this is to reboot the server STLSV0141, after rebooting, all the Nice Label services are restarting successfully.

Previously it was restarting successfully, from around Dec 2017, we are facing this issue(service going into hung state)

Could anyone please provide your proper comments.

Thanks & Best Regards,
Govind Surattu
Consultant – Microsoft Apps – GLOBAL APPLICATION SUPPORT
TCS - DuPont E govind.surat@tcs.com M =+91-9490933619

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dado
NiceLabel Development
NiceLabel Development
Posts: 602
Joined: Tue Sep 12, 2006 12:50 pm
Location: Kranj, Slovenia
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Re: Nice Watch Server5 service

Post by dado » Thu Feb 15, 2018 10:55 am

Sorry, but we are not aware of this issue. Could there be something with the system that you changed and that's why the service will not stop. Could there be any network printers added which are not available or online?

Please note that the application NiceWatch was superseded by NiceLabel Automation back in 2013 and currently users use NiceLabel 2017 version which includes Automation.
There are no more restarting of services in Automation.

Regards, Damjan

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