Office Pro 2019 and Nicelabel 2017

Software technical issues not related to any of the other categories

Moderators: Georges, milos, NiceLabel Support Team

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DeanFrancis
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Office Pro 2019 and Nicelabel 2017

Post by DeanFrancis » Wed Mar 11, 2020 2:02 pm

Not Office 365. My company just upgraded a bunch of PCs to Windows 10, and Office Pro 2019. One machine will not recognize existing labels tied to an Access database. I've tried stripping out all dynamic data from a copy of a label and starting over. I've tried connecting to a different database on a different shared drive, all with no luck. What am I missing?

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Mytch
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Re: Office Pro 2019 and Nicelabel 2017

Post by Mytch » Thu Mar 12, 2020 10:40 pm

DeanFrancis,

What do you mean the machine will not recognize labels tied to an Access database? Is the connection to the database itself just failing? Maybe you can try to install the 32-bit Microsoft driver below:
https://www.microsoft.com/en-us/downloa ... x?id=13255

Regards,
Mytch

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