Service not running

Issues related to NiceLabel installation and activation

Moderators: Georges, milos, NiceLabel Support Team

Post Reply
ororor
Newcomer
Posts: 3
Joined: Tue Sep 08, 2020 1:55 pm

Service not running

Post by ororor » Tue Sep 08, 2020 2:15 pm

The NiceLabel Proxy service 2019 and the NiceLabel Automation service 2019 are both running on a server machine.

I start NiceLabel Automation Manager on server machine
I press "+ Add configuration file"
I browse for my configuration andd select it

When I press OK, after i while, a red text appear in NiceLabel Automation Manager saying "The service is not running"
Checking services, the NiceLabel Automation service 2019 have stopped.

I get this same outcome each time even if i restart service. Is this a license error or is it something with local network settings ?

User avatar
dado
NiceLabel Development
NiceLabel Development
Posts: 694
Joined: Tue Sep 12, 2006 12:50 pm
Location: Kranj, Slovenia
Contact:

Re: Service not running

Post by dado » Tue Sep 08, 2020 2:31 pm

I would suggest contacting out support office. Because we will need a little more information why the service crashed... probably like what driver's you're using, is anything written in the Windows Event Log, maybe we will need to enabled additional logs, we will also need the exact version (all numbers in the version) of the application.

Kind Regards,
Damjan

Post Reply