Service not running

[ororor]

The NiceLabel Proxy service 2019 and the NiceLabel Automation service 2019 are both running on a server machine.

I start NiceLabel Automation Manager on server machine
I press "+ Add configuration file"
I browse for my configuration andd select it

When I press OK, after i while, a red text appear in NiceLabel Automation Manager saying "The service is not running"
Checking services, the NiceLabel Automation service 2019 have stopped.

I get this same outcome each time even if i restart service. Is this a license error or is it something with local network settings ?

[dado]

I would suggest contacting out support office. Because we will need a little more information why the service crashed... probably like what driver's you're using, is anything written in the Windows Event Log, maybe we will need to enabled additional logs, we will also need the exact version (all numbers in the version) of the application.

Kind Regards,
Damjan