Labels are not printing with the good size

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

Moderators: Georges, milos, NiceLabel Support Team

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ericbardoux
Newcomer
Posts: 2
Joined: Wed Nov 24, 2021 3:26 pm

Labels are not printing with the good size

Post by ericbardoux » Wed Nov 24, 2021 3:31 pm

Hi all. Trying to print on a Zebra ZT411.
On the printer side, the label is calibrated properly, the size is 70x32 mm, and the test labels are all ok.
On Designer side, i've set up a 70x32 label, all good.
But when printing, it's just like if a zoom was applied, and i only have the top-left quarter of my NiceLabel design on the full size of the label.
Any idea what i could have missed?
Thanks

ericbardoux
Newcomer
Posts: 2
Joined: Wed Nov 24, 2021 3:26 pm

Re: Labels are not printing with the good size

Post by ericbardoux » Wed Nov 24, 2021 5:57 pm

I'll answer to myself as i probably found the issue :
My printer is a 300DPI, and the technician guy installed it with a 600DPI pilot...

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Mytch
NiceLabel Support
NiceLabel Support
Posts: 262
Joined: Fri Jul 13, 2018 10:26 pm
Location: Milwaukee, Wisconsin
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Re: Labels are not printing with the good size

Post by Mytch » Wed Nov 24, 2021 8:31 pm

Thanks for posting your solution. This happens a lot so maybe it will help somebody else one day. :)

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