Physical Print Does Not Match Print Preview

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

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dielman95
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Physical Print Does Not Match Print Preview

Post by dielman95 » Thu Jun 27, 2019 5:32 pm

I'm attempting to print 3 identical serial numbers on a triple wide label. Previously I had printed only 2 wide, but have changed to a wider label and ribbon. After re-designing the label to be 3 wide, whenever I attempt to print, it still only prints 2 wide, even though the print preview window shows the 3 wide design I created.

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Kyleodonnell
NiceLabel Support
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Re: Physical Print Does Not Match Print Preview

Post by Kyleodonnell » Thu Jun 27, 2019 7:20 pm

DielMan95,

have you made sure you have the correct dimensions of the label? what driver are you using (OEM Vs NL)

dielman95
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Re: Physical Print Does Not Match Print Preview

Post by dielman95 » Fri Jun 28, 2019 2:18 pm

The dimensions of the label are correct yes. I'm not sure which driver at the moment, what would the trouble shooting steps for each be?

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Kyleodonnell
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Re: Physical Print Does Not Match Print Preview

Post by Kyleodonnell » Fri Jun 28, 2019 2:27 pm

Dielman95,

We'd ask that you contact Technical support at Support.americas@nicelabel. The team will need screenshots and such to help troubleshoot.

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