PDF print with PDFCreator and Automation 2019 doesn't work

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

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iCD_AS
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Joined: Tue Sep 27, 2016 2:45 pm

PDF print with PDFCreator and Automation 2019 doesn't work

Post by iCD_AS » Sat Jan 23, 2021 9:48 pm

I need to automatically or at least manually create PDF files with PDFCreator (PDFForge) that are printed via Automation 2019 (Easy/Pro, not Enterprise) just for development. The format of label can be ignored.

I use PDFCreator 1.7.1, the last free version running on Windows server without commercial server-version of PDFCreator.

Both NL services (LMS Pro/Easy 2019, without Controlcenter) run on Windows Server 2012R2 (VMWare VM accessing by RDP) under a domain user with admin rights (dom\user).
I installed PDFCreator logged in as dom\user. Manual test printing, e.g. text-file works fine.
If I print a test-label with NL Designer, it also fine. The pdf file is automatically saved in the preconfigured folder.

But via Automation there is no output file, neither in foreground nor automatically (configured in PDFCreator).
If I stop the printer queue of PDFCreator before running automation I see the print tasks.
If I restart the printer queue, the tasks disappear, but no output.

I think it has something to do with Windows rights of the User and the Services.
Has anybody an idee, who to solve the problem?
Many thanks !

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Kyleodonnell
NiceLabel Support
NiceLabel Support
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Joined: Mon Aug 28, 2017 3:07 pm

Re: PDF print with PDFCreator and Automation 2019 doesn't work

Post by Kyleodonnell » Mon Jan 25, 2021 6:04 pm

iDC_AS

We recommend Using LMS EnterPrise as we have a built in Action to create the PDF for you.

iCD_AS
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Posts: 5
Joined: Tue Sep 27, 2016 2:45 pm

Re: PDF print with PDFCreator and Automation 2019 doesn't work

Post by iCD_AS » Sun Jan 31, 2021 11:17 am

Nice joke :D

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Kyleodonnell
NiceLabel Support
NiceLabel Support
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Joined: Mon Aug 28, 2017 3:07 pm

Re: PDF print with PDFCreator and Automation 2019 doesn't work

Post by Kyleodonnell » Mon Feb 01, 2021 2:46 pm

iDC-AS

We recommend opening a support then https://www.nicelabel.com/support

atester
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Joined: Tue Feb 09, 2021 9:05 am

Re: PDF print with PDFCreator and Automation 2019 doesn't work

Post by atester » Tue Feb 09, 2021 9:13 am

I solve using ghostscript.

1. redirect the print to a ps file
2. elaborate the ps with ghostscript to generate the pdf
3. use your pdf as you want :wink:

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