Nicelabel RTF textbox background color on PDF print

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

Moderators: Georges, milos, NiceLabel Support Team

Post Reply
talha88
Newcomer
Posts: 1
Joined: Wed Jan 27, 2021 11:38 am

Nicelabel RTF textbox background color on PDF print

Post by talha88 » Wed Jan 27, 2021 11:49 am

Hello,
Hope you all are well,

When inserting an RTF text, the background seems to be white.

I also have edit the product.config and add the <ForceTransparentPrinting>true</ForceTransparentPrinting>
but it still shows, white background, reference label is attached[url]https://drive.google.com/file/d/1wqezti ... haring[url].

Can anyone please help? It would be much appreciated!

Thank you

User avatar
Mytch
NiceLabel Support
NiceLabel Support
Posts: 212
Joined: Fri Jul 13, 2018 10:26 pm
Location: Milwaukee, Wisconsin
Contact:

Re: Nicelabel RTF textbox background color on PDF print

Post by Mytch » Thu Jan 28, 2021 7:43 pm

Hi,

Please be sure you have at least NiceLabel 2017.1.1 installed. You can download the latest version of 2017 or 2019 below (according to your license):
http://ftp.nicelabel.com/software/demo/ ... el2019.exe
http://ftp.nicelabel.com/software/demo/ ... el2017.exe

Then, please check that your tag is placed in the correct position with correct indentation:

Code: Select all

<Common>
   <General>
     <ForceTransparentPrinting>True</ForceTransparentPrinting> 
   </General>
</Common>
It should not be needed, but you can be sure the config is reloaded by closing NiceLabel applications and restart Windows Service "NiceLabel Proxy Service 2017" or "NiceLabel Proxy Service 2019". Background of RTF should be rendered as transparent now. If you have any issues, you can submit a ticket to Support:
https://www.nicelabel.com/support

Mytch

Post Reply