Problems with barcodes in Avery TDI 8

Issues related to using NiceDrivers thermal printer drivers

Moderators: Georges, milos, NiceLabel Support Team

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psycholabel
Enthusiast
Posts: 17
Joined: Thu Jan 07, 2016 5:14 pm

Problems with barcodes in Avery TDI 8

Post by psycholabel » Thu Jan 07, 2016 5:41 pm

Hi all,
We are printing labels with barcodes in an Avery TDI 8 printer, in a Windows 7 pro and MS Office 2016 environment.
For the text all is ok, but the barcode shows an horizontal line crossing some or all bars. The line appears ramdonly in its position but we cannot eliminate it...
Is there any know issue about?
Someone can help us?
Thanks!

Angel

milos
NiceLabel Support
NiceLabel Support
Posts: 182
Joined: Wed Sep 19, 2007 3:35 pm

Re: Problems with barcodes in Avery TDI 8

Post by milos » Tue Jan 12, 2016 12:43 pm

Hi,
your problem guides me to printer problem. Because of that I would recommend you to contact Avery printer reseller also.
If NiceLabel application is used to print the label I would suggest you to create label with printer barcode only and run test. Such test will send barcode contents only to printer. Barcode should be generated by printer itself. If lines are still present on the barcode than test is good indication for printer problem.
Milos Jenko
NiceLabel Technical Support

psycholabel
Enthusiast
Posts: 17
Joined: Thu Jan 07, 2016 5:14 pm

Re: Problems with barcodes in Avery TDI 8

Post by psycholabel » Tue Jan 12, 2016 12:48 pm

Thanks Milos, I will try it!

psycholabel
Enthusiast
Posts: 17
Joined: Thu Jan 07, 2016 5:14 pm

Re: Problems with barcodes in Avery TDI 8

Post by psycholabel » Tue Jan 19, 2016 4:02 pm

Hi Milos,

I printed succesfully the barcode without problems, but with the whole label the line in the barcode is still present... :?
Could it be a design problem? In the screen there is no line...

Angel

milos
NiceLabel Support
NiceLabel Support
Posts: 182
Joined: Wed Sep 19, 2007 3:35 pm

Re: Problems with barcodes in Avery TDI 8

Post by milos » Mon Feb 15, 2016 10:13 am

Hi,
If horizontal line is still present than this is good indication for printer problem. I would recommend you to contact printer provider.
Milos Jenko
NiceLabel Technical Support

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