A-POS Venus 208 textbox non-transparent

Issues related to using NiceDrivers thermal printer drivers

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psycholabel
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A-POS Venus 208 textbox non-transparent

Post by psycholabel » Fri Jan 15, 2016 9:13 am

Hi all,

We are printing with an A-POS Venus 208 printer and the textboxes are printed in solid color, then when a textbox overlays another textbox the second one is covered by the first.
The question is how we can do transparents the textboxes?

Thanks!

Angel

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Saso
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Re: A-POS Venus 208 textbox non-transparent

Post by Saso » Fri Jan 15, 2016 10:47 am

Hi Angel,

Do you use Truetype fonts in the Text Box objects?
In that case the Text Box objects are sent as images with white background to the printer.

Try to enable the option to merge images of all graphical objects in the label into one big image and send that to the printer.

In NiceLabel Pro, select File>Label Setup, go to Printing tab and enable Merge graphic objects.
If you do not see the Printing tab, click Advanced button at the bottom of the dialog box.
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Saso Fleiser
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psycholabel
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Re: A-POS Venus 208 textbox non-transparent

Post by psycholabel » Fri Jan 15, 2016 1:06 pm

Thanks Saso, it works!

But I have a new problem. For one textbox the text is not printed correctly, the first character is cutted and is only "half printed".
If I use an Arial font the text is ok, but for the needed font (DINPro-CondLight) is not working.
It happens only for some characters (more spacing?)

Thanks!

Angel

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Saso
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Re: A-POS Venus 208 textbox non-transparent

Post by Saso » Mon Jan 18, 2016 8:33 am

Hi Angel,

Do you see the problem only when the label prints, or also on the screen?
Can you please provide:
  • Screenshot of the problem as you see it inside NiceLabel Pro
  • Scan/image of the printed label
  • Label file (.LBL). You can send the label as attachment in the private message
Saso Fleiser
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psycholabel
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Re: A-POS Venus 208 textbox non-transparent

Post by psycholabel » Tue Jan 19, 2016 1:27 pm

Hi Saso,

In the screen I can see correctly the label.
I attach two images of printed labels: the OK is correct, and the NO_OK file has the issue.
The only difference is that the text in the first starts with "AC..." and in the other starts with "PH..."
I send you a PM with the lbl file too.

Thanks for your help!

Angel
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NO_OK.PNG
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OK.PNG
OK.PNG (144.51 KiB) Viewed 8996 times

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Re: A-POS Venus 208 textbox non-transparent

Post by Saso » Wed Jan 27, 2016 8:52 am

Hi Angel,

I've looked at this, but have no suggestion how to tackle the problem. :?
It might have been something with the font processing...

I suggest that you contact your regional Technical Support Team, mention this post and let them handle it.
Saso Fleiser
Senior Technical Product Specialist

psycholabel
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Re: A-POS Venus 208 textbox non-transparent

Post by psycholabel » Wed Jan 27, 2016 8:57 am

Hi Saso,

thanks for your help,

Angel

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