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CAB A4+ driver issue

Posted: Thu Apr 04, 2019 4:12 pm
by highfrost
Hello,

I have an issue with the Nicelabel CAB A4+ driver.
From Niceform 2019 I send a normal print job to the printer with amount set to unlimited.
This works fine but sometimes my printer controls completely freeze and I have to reset the printer. This seems to happen when we print larger badges of over 10.000 labels, but I can't say for sure at this moment whether the problem is the amount of labels printed or the time the printer didn't get a new job.

In the driver I have the following print preferences on:
Print options: Cancel jobs before new print
Device options: Operation type: Peel off

And I have tried using
custom commands: Before print job using the parsed text <ESC>c to cancel the previews job.

Anyone know how to fix this problem?

PS this happens on multiple printers using the Nicelabel drivers, when I use different drivers I don't have this problem. However with the other drivers I can't send unlimited amount of prints or use the printer clock through Nicelabel 2019.

Re: CAB A4+ driver issue

Posted: Thu Apr 04, 2019 5:26 pm
by Kyleodonnell
Highfrost,

Please open a support case https://www.nicelabel.com/support/technical-support so the team can take a look at this issue