A strange output

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

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Francesco_Parisi
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A strange output

Post by Francesco_Parisi » Wed Jul 10, 2019 5:24 pm

Hi,

I have a simple format allergens function in my label , for some reason I see the rtf code and not the text correctly formatted
NiceLabelDesigner_2019-07-10_17-20-13.png
NiceLabelDesigner_2019-07-10_17-20-13.png (43.83 KiB) Viewed 325 times
where am I doing wrong?

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Kyleodonnell
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Re: A strange output

Post by Kyleodonnell » Thu Jul 11, 2019 1:36 pm

Fracesco_Parisi,

If you are passing In RTF code directly, set the source of the RTF box to your database field. If you still have problems after this, please email support with your files https://www.nicelabel.com/support/technical-support

Francesco_Parisi
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Re: A strange output

Post by Francesco_Parisi » Thu Jul 11, 2019 2:22 pm

no, I'm not passing the rtf code, I only have this function

Result = FormatAllergens([tutto.csv.Ingredienti],[grassetto.csv.Campo 1],"")

and, is very strange to see \b and \b0 around the bold text, is it a matter settings? :?:
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Kyleodonnell
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Re: A strange output

Post by Kyleodonnell » Thu Jul 11, 2019 2:43 pm

Francesco,

The \b is for bold in RTF so it is trying to bold the ingredient. However, we recommend sending in your files to support as they may have to send it into our development team as testing it here, we get the same result. If we use excel, it works as expected. You can email support@nicelabel.com, they do have Italian speaking support if you would need it

domenico.iozzino
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Re: A strange output

Post by domenico.iozzino » Thu Oct 17, 2019 7:08 pm

Hi Francesco,

i'm facing the same issue here.
Did you solve it this problem?
Ciao

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Kyleodonnell
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Re: A strange output

Post by Kyleodonnell » Thu Oct 17, 2019 10:47 pm

domenico.iozzino

Please make sure the script name is prefaced by RTF_ so if it is a script named allergens, it needs to be RTF_Allergens

domenico.iozzino
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Re: A strange output

Post by domenico.iozzino » Fri Oct 18, 2019 12:10 pm

Hi Kyle,
thanx a lot! It's working now!

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