NiceLabel & SATO printer: printing of variable data

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

Moderators: Georges, milos, NiceLabel Support Team

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Iryna
Newcomer
Posts: 1
Joined: Fri May 18, 2018 5:16 pm

NiceLabel & SATO printer: printing of variable data

Post by Iryna » Fri May 18, 2018 5:35 pm

Hi,
I need to print labels on Sato CT424i printer and they contain the variable data. The problem is that the variable data are printed as an additional label, separate from other label content.
Unbenannt (1) (1) (1).png
Unbenannt (1) (1) (1).png (155.97 KiB) Viewed 281 times
Is it possible to fix this problem?

Thank you,
Iryna

milos
NiceLabel Support
NiceLabel Support
Posts: 178
Joined: Wed Sep 19, 2007 3:35 pm

Re: NiceLabel & SATO printer: printing of variable data

Post by milos » Fri Jun 01, 2018 2:52 pm

Hi,

It seems label material dimension is not identical to label template dimension. Because of that and because of media type selection in printer driver label print extends to additional label.
I would recommend media type setting verification in printer driver.
If problem still persist I would suggest to contact NiceLabel Tech Suppport, https://www.nicelabel.com/support and provide all problem details with label template file.
Milos Jenko
NiceLabel Technical Support

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