Nicelabel 2017 LMS Paper size not saving in label

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jplv
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Nicelabel 2017 LMS Paper size not saving in label

Post by jplv » Tue Jun 26, 2018 8:14 pm

I just recently upgraded to Nicelabel 2017 and am in the process of setting up a bunch of new labels. The problem I'm having is that when I set it up and get everything exactly where I want it, then open that label from LMS Document Storage on another computer none of the paper size settings are the same and I have to re-do everything again. I've got the option on Label Properties checked for "Use custom printer settings saved in the label" but it doesn't seem to help. Am I missing something?

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Saso
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Re: Nicelabel 2017 LMS Paper size not saving in label

Post by Saso » Wed Jun 27, 2018 8:50 am

jplv,

We would ask that you submit this to the support team https://www.nicelabel.com/support/technical-support.
Please also provide the following:
  • The sample label file.
  • Which printer driver do you use on the second computer?
  • Version of NiceLabel printer driver on the first and second computer?
  • Which Windows operating system do you use on the first and second computer?
Saso Fleiser
Senior Technical Product Specialist

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