printer limitation and notification

Issues related to NiceLabel installation and activation

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ikeas
Enthusiast
Posts: 11
Joined: Tue Jul 31, 2018 2:00 pm

printer limitation and notification

Post by ikeas » Fri May 17, 2019 11:11 am

hello

i have another probleme with licensing
i have in customer application with nicelabel 2017 (with 3 printers)
sometime my cutomer using more than 3 printers

when he try to print on another printer he have a error message (it's normal)

but how i can have the information about already printers using by the software ? (in c#)
- name and last date used

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Kyleodonnell
NiceLabel Support
NiceLabel Support
Posts: 338
Joined: Mon Aug 28, 2017 3:07 pm

Re: printer limitation and notification

Post by Kyleodonnell » Fri May 17, 2019 1:46 pm

Ikeas,

Where are they receiving the error? They can go into the designer and go to file>options>Printer usage and it will show the printers they are using and the date they were last printed to.

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Kyleodonnell
NiceLabel Support
NiceLabel Support
Posts: 338
Joined: Mon Aug 28, 2017 3:07 pm

Re: printer limitation and notification

Post by Kyleodonnell » Fri May 17, 2019 2:01 pm

Ikeas,

You can check in the help file for the SDK
C:\Program Files\NiceLabel\NiceLabel 2019\Help\SDK and open the SDK reference.chm file

If you cannot find what you are looking for in there. Please open a support case https://www.nicelabel.com/support/technical-support

ikeas
Enthusiast
Posts: 11
Joined: Tue Jul 31, 2018 2:00 pm

Re: printer limitation and notification

Post by ikeas » Mon May 20, 2019 7:10 am

in nicelabel 2019 designer
on file > option
i haven't print usage

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Kyleodonnell
NiceLabel Support
NiceLabel Support
Posts: 338
Joined: Mon Aug 28, 2017 3:07 pm

Re: printer limitation and notification

Post by Kyleodonnell » Mon May 20, 2019 1:59 pm

Ikeas,

you can check in 2019 by going to File>options>licensed printers

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