nengine5.exe, Required system component is not accessible

Issues related to NiceLabel installation and activation

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Olivia0811
Newcomer
Posts: 4
Joined: Fri Nov 29, 2019 7:58 am

nengine5.exe, Required system component is not accessible

Post by Olivia0811 » Fri Nov 29, 2019 10:39 am

Hi Expert,

I have installed NiceLabel SDK 5.4 in my win10 system, when I tried to print label use my program, it error out: Required system component is not accessible. Check the permissions for "EuroPlus Shared" folder with shared components or reinstall the application, and it happened open label template: g_oOldNiceApp.LabelOpenEx(sTemplate + ".lbl")

then, I tried to reinstall SDK again, it still had same error.
then I went to windows event viewer, and found the error is thrown by application "nengine5.exe".

then I directly run "C:\Program Files (x86)\Common Files\EuroPlus Shared\NiceEngine 5\nengine5.exe", it had same error.

So I am confused which component is required for application "nengine5.exe"?

Could anyone shed me some lights on it?


Thanks,
Ming
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Kyleodonnell
NiceLabel Support
NiceLabel Support
Posts: 470
Joined: Mon Aug 28, 2017 3:07 pm

Re: nengine5.exe, Required system component is not accessible

Post by Kyleodonnell » Mon Dec 02, 2019 1:53 pm

Olivia0811

The version 5 software is not compatible with windows 10 and is not supported anymore as of July 1st, 2017. We recommend upgrading to Nicelabel 2019

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