RTF box, missing text

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

Moderators: Georges, milos, NiceLabel Support Team

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Darey
Newcomer
Posts: 1
Joined: Tue Jan 28, 2020 10:20 am

RTF box, missing text

Post by Darey » Tue Jan 28, 2020 10:25 am

I have been making a label by copy and pasting text in to a RTF field, on saving the text appears correct, once opened again some of the text from the last line isn't appearing.
If I then open the text field, go to edit and straight back out of the editor the text reappears, saving at this point and reopening causes the same issue.

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Kyleodonnell
NiceLabel Support
NiceLabel Support
Posts: 531
Joined: Mon Aug 28, 2017 3:07 pm

Re: RTF box, missing text

Post by Kyleodonnell » Tue Jan 28, 2020 2:14 pm

Darey,

We recommend opening a support case, so we can get more details https://www.nicelabel.com/support/technical-support

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