:?: Settings are not transmitted to printer machine.

Issues related to label design (working with databases, data processing, RFID encoding etc.) and printing (from NiceLabel Express, NiceLabel Pro, NiceForm and NicePrint)

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wahyu indra
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:?: Settings are not transmitted to printer machine.

Post by wahyu indra » Tue Feb 11, 2020 3:04 pm

I have a zip file that contains label data that is printed with a thermal printer. when I set darknes & speed at 100 (for example), why isn't the setting sent to the printer yes? the printout remained at 50, so I had to change the settings manually again on the printer machine. can you give me a clue? before, thank you very much. :D

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Kyleodonnell
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Re: :?: Settings are not transmitted to printer machine.

Post by Kyleodonnell » Wed Feb 12, 2020 1:44 pm

Wahyhu

How are you printing the label? are you sending data over TCP/IP do you have a print stream that you can give us so we can take a look at it?

wahyu indra
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Joined: Tue Feb 11, 2020 2:38 pm

Re: :?: Settings are not transmitted to printer machine.

Post by wahyu indra » Thu Feb 13, 2020 2:36 pm

Hi kyl
Is there a setting in nicelabel that locks the printer settings?
Image
Last edited by wahyu indra on Thu Feb 13, 2020 2:44 pm, edited 1 time in total.

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Kyleodonnell
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Re: :?: Settings are not transmitted to printer machine.

Post by Kyleodonnell » Thu Feb 13, 2020 2:39 pm

Wayhu,

The label can store settings in itself and send those down to the printer or you can pull settings from the driver in windows. We recommend opening a support case as we will need more details in order to trouble shoot the issue https://www.nicelabel.com/support

wahyu indra
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Posts: 5
Joined: Tue Feb 11, 2020 2:38 pm

Re: :?: Settings are not transmitted to printer machine.

Post by wahyu indra » Thu Feb 13, 2020 2:47 pm

Ok, Terimakasih banyak. :)

wahyu indra
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Re: :?: Settings are not transmitted to printer machine.

Post by wahyu indra » Thu Feb 13, 2020 2:57 pm

oh sorry kyl, before can you show to me where the settings are in nicelabel, so that the settings on the label are locked?

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Kyleodonnell
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Re: :?: Settings are not transmitted to printer machine.

Post by Kyleodonnell » Thu Feb 13, 2020 3:12 pm

Wayu

Click the document properties button (1), then you will click the printer tab (2), then choose how the properties are stored (3)
settings.png
settings.png (61.77 KiB) Viewed 1161 times
You can then choose how the settings are stored
settings2.PNG
settings2.PNG (11.37 KiB) Viewed 1161 times
Again, these do not lock the settings, someone can go into the label and change them or can change the driver settings in windows

wahyu indra
Newcomer
Posts: 5
Joined: Tue Feb 11, 2020 2:38 pm

Re: :?: Settings are not transmitted to printer machine.

Post by wahyu indra » Thu Feb 13, 2020 3:39 pm

Sekali lagi, terimakasih banyak kyl. I will first check the nicelabel file that my team has setup.

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