Issue Running NL after windows 10 Update.

Issues related to NiceLabel installation and activation

Moderators: Georges, milos, NiceLabel Support Team

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hsabrey
Newcomer
Posts: 1
Joined: Sun Jun 14, 2020 3:21 pm

Issue Running NL after windows 10 Update.

Post by hsabrey » Sun Jun 14, 2020 3:43 pm

Hi,

we are running NL5 "which could be EOL" but this is the version we used since while before i join the company.
NL5 is installed in one mid-age corei5 with win 10, it was working normally until the last major update from Microsoft, after that the application is no more running and gives the following error:
- DLL file modified. Application closed.

when trying to Repair through the package installation, it gives the error:
- HASP HL error

in your forum there is one thread discussing considering installing the new HASP version, even though the same problem exists.

while trying to Run the application in the Administrator mode, it says, "Application is blocked for your safety", in the dialog box it says too, Unknown Publisher.

really it is confusing especially that we use this application to generate vouchers for our service.

your prompt support would be highly appreciated.
H,

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Kyleodonnell
NiceLabel Support
NiceLabel Support
Posts: 570
Joined: Mon Aug 28, 2017 3:07 pm

Re: Issue Running NL after windows 10 Update.

Post by Kyleodonnell » Mon Jun 15, 2020 4:02 pm

hsabrey

It is recommended to install the latest build of NiceLabel 5 which is 5.4.4. You can download it from here https://www.nicelabel.com/downloads/nic ... s-versions
Version 5 has been EOL as of July 1st, 2017
It is recommended that you upgrade to the latest supported version which is NiceLabel 2019

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